Elite Cleaning Services: Privacy Policy
General Statement:
At Elite Cleaning Services SA (ECSSA), we are committed to protecting your privacy and safeguarding your personal information. The following privacy policy explains how we collect, use and ensure the security and protection of the personal information provided to us, by our clients and any other interested parties including our staff. By providing us with personal information, you consent to the terms of this Privacy Policy that is subject to the Australian Privacy Act 1988 and its set out requirements for the collection, use, storage and disclosure of personal information.
Collection and Use of Personal Information:
Types of ‘personal information’ can include the collection of details such as; name, address, email address and phone number that you may provide when using our website, giving us feedback on our services, interacting with us directly or through any other form of contact or submission of applications. Such information received by ECSSA will be securely stored and used to enable communication and customer support, send information and updates, answer any enquires, process your orders and payments and ultimately improve our website and services to better suit your needs and requirements. ECSSA may contact you using the provided personal information via various means including, but not limited to mobile phone, email, or SMS.
Security and Protective Measures of Personal Information:
ECCSA takes critical care and initiative to apply relevant protective measures for the security of your personal information against unauthorised access, modification or disclosure. We implement suitable technological and management procedures such as regular security audits, secure servers, firewalls and encryption programs to safeguard information and prevent it from misuse, interference, data breaches or other incidents that may result in unauthorised access to personal information. Although such measures are regularly reviewed and updated to address new risks and threats, provision of personal information should be done at your own risk, as we cannot guarantee the disclosure of personal information in a manner that may not be in accordance to this Privacy Police or the Australian Privacy Act 1988.
Disclosure of personal information:
Access controls are put in place to ensure that authorised personnel which include employees within that company are the only ones that can access your personal information, ensuring that it is not disclosed to any other third parties, through the use of passwords and various forms of authentication.
Change in Privacy Policy
This privacy policy may be subject to change anytime in the future. Any potential modification to this policy will be effective immediately upon us notifying the change on our website or social media platforms.
Website:
Cookies are small data files that websites store on the user’s computer or other device. When visiting and interacting with our website, aggregated cookies may collect and use information such as operating system, browser type and other type of user activity on the website. They are utilised to track user preferences and provide data analytics on how the user interacts with the website in order to provide enhanced user experience such as by presenting relevant ads to website visitors through third party services such as Facebook and Google Ads. Cookies on our website are additionally used to protect against unauthorized access to personal information by implementing security measures such as encryption. Most web browsers allow users to control how cookies are handled through their settings enabling flexibility to customise access to your personal information and activity by websites.